Portfolio of priority projects of the Supreme Court

Printer-friendly versionPrinter-friendly version

Name of the project: Communication strategy of the Supreme Court within the framework of the program "Ontaily Orta".

Relevance: The level of communication between the courts and society is not high enough, the courts are still not fully responding to information requests of the society. The courts do not set the information agenda, there is a lack of information channels, interesting content, a pool of popular speakers has not been formed.

Objective: To build effective communication between society and courts, taking into account specific needs of the population.

The courts conduct a lot of work to inform the public. At the same time, the level of public confidence in courts, in particular court decisions in specific cases, is still not high enough.

The reasons are low level of stability of public opinion to informational manipulation of the courts; "belief in the printed word", stereotypical opinions, for example, on the adherence of courts to the interests of state bodies or corporate interests.

In turn, that the parties to the courts are still not provided with a friendly attitude to the media and information requests of the population; there is no system of motivation to interact with the media, there is no responsibility for refusing to communicate.

The project is aimed at overcoming the above limitations, through a system of concrete measures, raising objective information about the courts in the media.

 
Communication strategy of the Supreme Court
 
Head: Kalyanbekov B.S. - Head of the Department of Information Support of the Supreme Court of the Republic of Kazakhstan
E-mail: 707-0069@sud.kz 
 
Manager: Shakenova B.O. - Head of Sector, Information Support Division, Supreme Court of the Republic of Kazakhstan
 
Administrator: Eskendirov A.A. - Chief consultant of the Information Support Division
The Supreme Court of the Republic of Kazakhstan 
Phone: 8-7172-71-00-75
E-mail: 707-0075@sud.kz 
 
Consultants/Supervisors:
Maksyuta E.T. - Judge of the Supreme Court
Rakhimbekov Е.М. - Judge of the Supreme Court
Oshakbaev R. - Director of the Center for Applied Research "Talap" 
Shaykhina A.T. - lawyer of the city bar association of Astana  
Tokaeva A.N. - lawyer of the Bar of Astana
 
Subproject:
Competent participants
Eskendirov A.A. - Chief Consultant of the Information Support Division of the Supreme Court of the Republic of Kazakhstan
 
Decreased judicial burden
 
The head: Mermankulov N.M. - Head of the Analysis and Planning Department Supreme Court of the Republic of Kazakhstan
E-mail: 707-0138@sud.kz 
 
Manager: Makhambetova A.K. - Deputy Head of the Analysis and Planning Department
Supreme Court of the Republic of Kazakhstan
 
Administrator: Tuyakova A.A. - Expert of the Analysis and Planning Division Supreme Court of the Republic of Kazakhstan
Phone: 8-7172-71-01-47
E-mail: 707-0143@sud.kz 
 
Consultants/Supervisors:
Sub-projects:
Alternative ways to resolve disputes
Zhasulanov E.Zh. - Chief Consultant of the Secretariat of the Judicial Board for Civil Cases
Supreme Court of the Republic of Kazakhstan
 
Prevention of offenses
Mermankulov N.M. - Head of the Analysis and Planning Department Supreme Court of the Republic of Kazakhstan

 

No.

Stages

Timing

Start

Ending

Stage 1: 2018

2.2.0.1.

To develop a technical task IP "E- Discovery»

April 2018

June 2018

3.2.0.1.

To analyze legal nature of normative decisions of the Supreme Court with elaboration of proposals on improving the development, structures of ND

April 2018

November2018 

3.1.0.1.

To analyze judicial practices and information of social networks with drafting list of conflict (unjust) standards of law

April 2018

December2018 

2.2.0.4.

To implement complex measures, directed on expansion of interactions with a lawyer community

May 2018 

December2018 

1.1.0.1.

To analyze causes of emergence disputes and revealing risks at treaties from elaboration of proposals on ensuring the prevention of emergence disputes

May 2018 

December2018 

1.2.0.1.

To identify risks at treaties for their exceptions

May 2018 

December2018 

1.3.0.1.

To prepare texts of explanations, consultancy and infographics on frequent disputes

August 2018 

October  2018 

3.2.0.2.

To develop a new methodology on holding generalizations of judicial practices with considering an international experience

May 2018 

December 2018 

1.1.0.2.

To examine an  international experience of EU countries, Turkey, Malaysia on  mechanisms of early response, prevention disputes

October2018 

December 2018 

Stage 2: 2019

1.2.0.2.

To develop forms of model treaties

November2018 

May 2019 

2.1.0.1.

To examine foreign participatory practice with elaboration of proposals on development of extrajudicial participative

November  2018 

May 2019 

3.1.0.1.

To develop a law draft directed on minimization of conflict (unjust) standards of law

January2019 

March 2019 

4.1.0.1.

To examine an international  experience  on insurance of rights (Germany and other)

March 2019 

June 2019 

4.2.0.1.

To develop a law draft on issues of Insurance Policyrights

July 2019

October 2019 

Stage 3: 2020

3.3.0.1.

Analysis of  current situation with elaboration of proposals on legislative measures on enhancing the restorative character of justice considering an international experience

 September 2019

 August 2020 

1.4.0.1.

To develop a technical task project  "E – CIVIL”

November2019 

February2020 

 

Communication strategy

 

No

Stages

Timing

Start

Ending

Stage 1: 2018

1.2.

Defined the level of trust  of societies to courts across the system of sociological measurements

March 2018 

December 2018 

1.6.

Effective communication channels on bringing before the population of the information of courts

March 2018 

December 2018 

1.7.

Created a Headquarter of informational work with attracting of interested state bodies on explaining the resonance of judicial cases

March 2018 

December 2018 

1.8.

Website of the SC - authoritative source of information on the courts

March 2018 

December 2018 

1.9.

System of informing the societies on development of normative decisions of the Supreme Court

March 2018 

December 2018 

2.4.

Interior portal of the SC - effective tool of motivation of judges and employees of the courts on improvement of work

March 2018 

December 2018 

Stage 2: 2019-2020

1.1.

Enhanced professionalism of employees of mass media on coverage of court activities 

January 2019 

December 2020 

1.3.

Expert community, NGO and mass media actively involved at the work on  judicial system development

January 2019 

December 2020 

1.4.

Provided publicity of judicial process for mass media and the public

January 2019 

December 2020 

1.5.

Information summons about development of courts understandable and interesting for societies and mass media

January 2019 

December 2020 

2.1.

Judges and employees of the courts are active communicators with mass media and society

January 2019 

December 2020 

2.2.

Press-service of the court – an effective structure on interacting with mass media and the public

January 2019 

December 2020 

2.3.

Increase of internal motivation on improving the work of judges and employees of the courts

January 2019 

December 2020 

 

 

No

Name of constraints

Description of constraints

1.

No data on prisoners of extrajudicial participative

There is no statistical data on number of prisoners of extrajudicial participative due to lack of accounting

2.

It is required to conduct a sociological interview

For measurements of the changes, received on the results of the activities of the Program

3.

No readiness to changes

Managers of state bodies are not ready to changes

4.

Complexity of fast obtaining of large data on judicial system

For holding generalizations and analyzes on  new methodologies of access to documents proceedings  has a key value

No.

Name of assumptions

Description of assumptions

1.

Stakeholder support (interested state bodies, lawyers)

For implementation of tasks programs it is necessary to involve interested state bodies and advocacy communities at the framework of law draft works and intensify legal assistance and other

2.

Tasks, directions project change by the agreement with the Customer of the project 

Customer can change tasks and directions

3.

 Implementation timing of project may to move due to change of its tasks, shortages resources, confrontations of stakeholders and other objective reasons

Changes of the  program tasks, lack of resources, including staffing, confrontations of stakeholders and other may affect the  terms of implementation of  program activities.

4.

 

Project implements tasks, related with the tasks of projects “E-Sot”,

"Communication strategy" and on issues of creating convenient website of the Supreme Court, information services at the framework of "E- Discovery» and

«E - CIVIL», project "Ideal process"

- on issues of abuse of the rights by the participants of the process and the new methodologies of generalizations of judicial practice.

Effective realization of tasks by creation of convenient website of the  Supreme Court, information services within the framework of "E- Discovery " and " E - CIVIL " depends on close interactions with project teams of “E-Sot”, "Communication strategy" on issues of abuse of the rights by the participants and a e new methodology of generalization of judicial practices - from team

project "Ideal process".

5.

Qualitative PR company of information resources, samples contracts, extrajudicial participative.

Qualitative PR company will provide clear explanations on utility and        accessibility of information resources,  contract samples and extrajudicial          participative.

 

Communication strategy

 

No

Name constraints

Description constraints

1.

External subjective factors, influencing quality            communications

Resonant judicial solutions, by which courts will unilaterally inform mass media and public.

It may be gain critics from state structures at whole in connection with such phenomena as worsening of socio-economic situation, growth of prices, tariffs of housing and utilities and other.

2.

Absence of target funding on some areas of programs

Conducting social measurements and invitation of foreign experts for trainings is planned to make fully on the funding of partners of the  Supreme Court.  Stall is available due to that there will not by any means for this.

3.

Inadequate staffingpotential

Taking account of low wages, specificity of work and requirements of state service (at courts there are mainly lawyers) it will be complicated to find effective communicators on places.

No

Name of assumptions

Description of assumptions

1.1.

Mass media understand specificity of work of courts and correctly inform population on the activities of  judicial systems

Mass media contribute to the formation of public opinions. At this communications in principle it is important that mass media illuminated the judicial processes from understanding of procedural specificity and respect presumption of innocence. Also it is important that mass media introduced and respected information culture at coverage of court works, did not give unverified information, data, which may hurt entities of judicial process, especially the minors.

1.2.

Involving of third-party authoritative organization on holding public opinion polls.

Financing by line of partners

It will provide an objectivity of social research, and also confidence to its results with help of society.

1.3.

Inclusion in composition of the Council of authoritative experts and members of the public

It will provide efficiency of work of Council, relevance of its agenda and real feedback on issues which really care society on court activities. Interesting and reasoned expert offers    will be provided on further development of judicial system

1.4.

Adjustment of legislation or ND of the SC

It will provide complete regulation of issues of ensuring the publicity of judicial processes, including in terms of responsibility of judges

1.5.

Implementation of SC projects on further development of judicial system

It will be conducted the real job on reforming judicial system on relevant issues of court activities. For mass media and societies it will be created holistic picture of development of judicial systems and what issues it will solve at the course of this.

1.6.

Topical and understandable content of the courts including revealing of problematic aspects of proceedings

Information of the courts must be understandable for mass media and societies and be provided in a timely manner at the moment  of appearance of interest in it.  It must also answer to problematic issues on the court activities

1.7.

Built internal interaction of courts, also cooperation with interested state bodies

Courts jointly with interested public bodies must satisfy informational queries of the societies on resonance judicial cases. It is required to give clear answers on logic of judicial acts, to disclose information at maximum understandable way for the population 

1.8.

Trial statistics and other important information on court activities. Methodical recommendations on population services, provided by courts in terms of trial

For mass media and the public it is highly important in  case of need to apply to real statistical data and other information on court activities. They must know where it can be found at any convenient time for them. For population it is important to understand how courts work at trail, how to apply to court

1.9.

New format  of lighting of Sc work on the adoption of ND

Considering an important role of ND of the SC on trails for the public and for professional legal community it is highly important to understand the essence of the changes at ND, position of interested structures on them. This will enhance practical benefit from ND, it will allow to ensure more complete participation of the interested individuals at their development.

2.1.

Decrease of loads for judges -coordinators on work with MASS MEDIA, introduction of surcharges for them, additional opportunity for career growth and other

Judges relate to work with mass media and the publicity as to an additional, extra load. This work is estimated in anyway, there is no motivation for its holding on high level. It is required to build a motivation system in order that communication with mass media to be perceived by judges as an important direction of work. It can be done by declining of judicial load, enlargement of payment, additional instruments on stimulating a career growth. Career growth of court employees also depends on the communication.

2.2.

Courts built a system of interactions on unified informational agenda with mass media 

Targeted work of courts with mass media on covering the activities of judicial system. Clear planning of this work in connecting with specific indicators. Availability of clear thematic plan on reforming of judicial systems at  the framework of «7 stones of justice"

2.3.

Judges and employees of the courts are motivated on improvement of their work

A clear system of  internal motivation on improve of the work is built. Acquaintance with modern technicians, concepts on personal growth.

2.4.

Clear portal for judges and employees, system of feedback on important issues of court activities

System of feedback from judges and employees of the courts on relevant issues of development of courts. Access to an important literature on personal growth, complete information the development of judicial systems

 

Image CAPTCHA
Enter the characters shown in the image.