Name of the project: Communication strategy of the Supreme Court within the framework of the program "Ontaily Orta".
Relevance: The level of communication between the courts and society is not high enough, the courts are still not fully responding to information requests of the society. The courts do not set the information agenda, there is a lack of information channels, interesting content, a pool of popular speakers has not been formed.
Objective: To build effective communication between society and courts, taking into account specific needs of the population.
The courts conduct a lot of work to inform the public. At the same time, the level of public confidence in courts, in particular court decisions in specific cases, is still not high enough.
The reasons are low level of stability of public opinion to informational manipulation of the courts; "belief in the printed word", stereotypical opinions, for example, on the adherence of courts to the interests of state bodies or corporate interests.
In turn, that the parties to the courts are still not provided with a friendly attitude to the media and information requests of the population; there is no system of motivation to interact with the media, there is no responsibility for refusing to communicate.
The project is aimed at overcoming the above limitations, through a system of concrete measures, raising objective information about the courts in the media.
No. |
Stages |
Timing |
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Start |
Ending |
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Stage 1: 2018 |
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2.2.0.1. |
To develop a technical task IP "E- Discovery» |
April 2018 |
June 2018 |
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3.2.0.1. |
To analyze legal nature of normative decisions of the Supreme Court with elaboration of proposals on improving the development, structures of ND |
April 2018 |
November2018 |
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3.1.0.1. |
To analyze judicial practices and information of social networks with drafting list of conflict (unjust) standards of law |
April 2018 |
December2018 |
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2.2.0.4. |
To implement complex measures, directed on expansion of interactions with a lawyer community |
May 2018 |
December2018 |
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1.1.0.1. |
To analyze causes of emergence disputes and revealing risks at treaties from elaboration of proposals on ensuring the prevention of emergence disputes |
May 2018 |
December2018 |
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1.2.0.1. |
To identify risks at treaties for their exceptions |
May 2018 |
December2018 |
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1.3.0.1. |
To prepare texts of explanations, consultancy and infographics on frequent disputes |
August 2018 |
October 2018 |
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3.2.0.2. |
To develop a new methodology on holding generalizations of judicial practices with considering an international experience |
May 2018 |
December 2018 |
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1.1.0.2. |
To examine an international experience of EU countries, Turkey, Malaysia on mechanisms of early response, prevention disputes |
October2018 |
December 2018 |
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Stage 2: 2019 |
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1.2.0.2. |
To develop forms of model treaties |
November2018 |
May 2019 |
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2.1.0.1. |
To examine foreign participatory practice with elaboration of proposals on development of extrajudicial participative |
November 2018 |
May 2019 |
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3.1.0.1. |
To develop a law draft directed on minimization of conflict (unjust) standards of law |
January2019 |
March 2019 |
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4.1.0.1. |
To examine an international experience on insurance of rights (Germany and other) |
March 2019 |
June 2019 |
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4.2.0.1. |
To develop a law draft on issues of Insurance Policyrights |
July 2019 |
October 2019 |
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Stage 3: 2020 |
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3.3.0.1. |
Analysis of current situation with elaboration of proposals on legislative measures on enhancing the restorative character of justice considering an international experience |
September 2019 |
August 2020 |
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1.4.0.1. |
To develop a technical task project "E – CIVIL” |
November2019 |
February2020 |
Communication strategy
No |
Stages |
Timing |
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Start |
Ending |
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Stage 1: 2018 |
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1.2. |
Defined the level of trust of societies to courts across the system of sociological measurements |
March 2018 |
December 2018 |
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1.6. |
Effective communication channels on bringing before the population of the information of courts |
March 2018 |
December 2018 |
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1.7. |
Created a Headquarter of informational work with attracting of interested state bodies on explaining the resonance of judicial cases |
March 2018 |
December 2018 |
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1.8. |
Website of the SC - authoritative source of information on the courts |
March 2018 |
December 2018 |
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1.9. |
System of informing the societies on development of normative decisions of the Supreme Court |
March 2018 |
December 2018 |
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2.4. |
Interior portal of the SC - effective tool of motivation of judges and employees of the courts on improvement of work |
March 2018 |
December 2018 |
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Stage 2: 2019-2020 |
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1.1. |
Enhanced professionalism of employees of mass media on coverage of court activities |
January 2019 |
December 2020 |
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1.3. |
Expert community, NGO and mass media actively involved at the work on judicial system development |
January 2019 |
December 2020 |
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1.4. |
Provided publicity of judicial process for mass media and the public |
January 2019 |
December 2020 |
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1.5. |
Information summons about development of courts understandable and interesting for societies and mass media |
January 2019 |
December 2020 |
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2.1. |
Judges and employees of the courts are active communicators with mass media and society |
January 2019 |
December 2020 |
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2.2. |
Press-service of the court – an effective structure on interacting with mass media and the public |
January 2019 |
December 2020 |
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2.3. |
Increase of internal motivation on improving the work of judges and employees of the courts |
January 2019 |
December 2020 |
No |
Name of constraints |
Description of constraints |
1. |
No data on prisoners of extrajudicial participative |
There is no statistical data on number of prisoners of extrajudicial participative due to lack of accounting |
2. |
It is required to conduct a sociological interview |
For measurements of the changes, received on the results of the activities of the Program |
3. |
No readiness to changes |
Managers of state bodies are not ready to changes |
4. |
Complexity of fast obtaining of large data on judicial system |
For holding generalizations and analyzes on new methodologies of access to documents proceedings has a key value |
No. |
Name of assumptions |
Description of assumptions |
1. |
Stakeholder support (interested state bodies, lawyers) |
For implementation of tasks programs it is necessary to involve interested state bodies and advocacy communities at the framework of law draft works and intensify legal assistance and other |
2. |
Tasks, directions project change by the agreement with the Customer of the project |
Customer can change tasks and directions |
3. |
Implementation timing of project may to move due to change of its tasks, shortages resources, confrontations of stakeholders and other objective reasons |
Changes of the program tasks, lack of resources, including staffing, confrontations of stakeholders and other may affect the terms of implementation of program activities. |
4. |
Project implements tasks, related with the tasks of projects “E-Sot”, "Communication strategy" and on issues of creating convenient website of the Supreme Court, information services at the framework of "E- Discovery» and «E - CIVIL», project "Ideal process" - on issues of abuse of the rights by the participants of the process and the new methodologies of generalizations of judicial practice. |
Effective realization of tasks by creation of convenient website of the Supreme Court, information services within the framework of "E- Discovery " and " E - CIVIL " depends on close interactions with project teams of “E-Sot”, "Communication strategy" on issues of abuse of the rights by the participants and a e new methodology of generalization of judicial practices - from team project "Ideal process". |
5. |
Qualitative PR company of information resources, samples contracts, extrajudicial participative. |
Qualitative PR company will provide clear explanations on utility and accessibility of information resources, contract samples and extrajudicial participative. |
Communication strategy
No |
Name constraints |
Description constraints |
1. |
External subjective factors, influencing quality communications |
Resonant judicial solutions, by which courts will unilaterally inform mass media and public. It may be gain critics from state structures at whole in connection with such phenomena as worsening of socio-economic situation, growth of prices, tariffs of housing and utilities and other. |
2. |
Absence of target funding on some areas of programs |
Conducting social measurements and invitation of foreign experts for trainings is planned to make fully on the funding of partners of the Supreme Court. Stall is available due to that there will not by any means for this. |
3. |
Inadequate staffingpotential |
Taking account of low wages, specificity of work and requirements of state service (at courts there are mainly lawyers) it will be complicated to find effective communicators on places. |
No |
Name of assumptions |
Description of assumptions |
1.1. |
Mass media understand specificity of work of courts and correctly inform population on the activities of judicial systems |
Mass media contribute to the formation of public opinions. At this communications in principle it is important that mass media illuminated the judicial processes from understanding of procedural specificity and respect presumption of innocence. Also it is important that mass media introduced and respected information culture at coverage of court works, did not give unverified information, data, which may hurt entities of judicial process, especially the minors. |
1.2. |
Involving of third-party authoritative organization on holding public opinion polls. Financing by line of partners |
It will provide an objectivity of social research, and also confidence to its results with help of society. |
1.3. |
Inclusion in composition of the Council of authoritative experts and members of the public |
It will provide efficiency of work of Council, relevance of its agenda and real feedback on issues which really care society on court activities. Interesting and reasoned expert offers will be provided on further development of judicial system |
1.4. |
Adjustment of legislation or ND of the SC |
It will provide complete regulation of issues of ensuring the publicity of judicial processes, including in terms of responsibility of judges |
1.5. |
Implementation of SC projects on further development of judicial system |
It will be conducted the real job on reforming judicial system on relevant issues of court activities. For mass media and societies it will be created holistic picture of development of judicial systems and what issues it will solve at the course of this. |
1.6. |
Topical and understandable content of the courts including revealing of problematic aspects of proceedings |
Information of the courts must be understandable for mass media and societies and be provided in a timely manner at the moment of appearance of interest in it. It must also answer to problematic issues on the court activities |
1.7. |
Built internal interaction of courts, also cooperation with interested state bodies |
Courts jointly with interested public bodies must satisfy informational queries of the societies on resonance judicial cases. It is required to give clear answers on logic of judicial acts, to disclose information at maximum understandable way for the population |
1.8. |
Trial statistics and other important information on court activities. Methodical recommendations on population services, provided by courts in terms of trial |
For mass media and the public it is highly important in case of need to apply to real statistical data and other information on court activities. They must know where it can be found at any convenient time for them. For population it is important to understand how courts work at trail, how to apply to court |
1.9. |
New format of lighting of Sc work on the adoption of ND |
Considering an important role of ND of the SC on trails for the public and for professional legal community it is highly important to understand the essence of the changes at ND, position of interested structures on them. This will enhance practical benefit from ND, it will allow to ensure more complete participation of the interested individuals at their development. |
2.1. |
Decrease of loads for judges -coordinators on work with MASS MEDIA, introduction of surcharges for them, additional opportunity for career growth and other |
Judges relate to work with mass media and the publicity as to an additional, extra load. This work is estimated in anyway, there is no motivation for its holding on high level. It is required to build a motivation system in order that communication with mass media to be perceived by judges as an important direction of work. It can be done by declining of judicial load, enlargement of payment, additional instruments on stimulating a career growth. Career growth of court employees also depends on the communication. |
2.2. |
Courts built a system of interactions on unified informational agenda with mass media |
Targeted work of courts with mass media on covering the activities of judicial system. Clear planning of this work in connecting with specific indicators. Availability of clear thematic plan on reforming of judicial systems at the framework of «7 stones of justice" |
2.3. |
Judges and employees of the courts are motivated on improvement of their work |
A clear system of internal motivation on improve of the work is built. Acquaintance with modern technicians, concepts on personal growth. |
2.4. |
Clear portal for judges and employees, system of feedback on important issues of court activities |
System of feedback from judges and employees of the courts on relevant issues of development of courts. Access to an important literature on personal growth, complete information the development of judicial systems |