Printer-friendly versionName of the project: Үлгілі сот (Perfect court)
Relevance: One of the key factors affecting the level of people's trust in courts is the level of satisfaction of users of the judicial services. Assessment of the activities of the courts associated with ensuring optimal organization of work, quality of services, personnel of courts and acceptable logistical problems, judicial load and optimal use of resources.
Objective: To create an effective court management system until 2020 that will ensure the growth of citizens' trust in the justice system.
The project is aimed at improving the management system of courts, including organizational and logistical support of the courts, which:
- Allow to optimize organizational-staff structure and administrative procedures (back-office);
- Prepares to implement the requirements of the Constitutional Law of the Republic of Kazakhstan "On the Judicial and Status of Judges" on funding that fully ensures the implementation of the courts by their constitutional powers;
- In the end, it will improve the quality of the users of judicial services (front-office).
The main directions of the project are to increase the efficiency of judicial administration and revise the system of financing the judicial branch of power.
The achievement of the project goal is planned through the implementation of the following tasks:
- increase the human resources of judicial personnel;
- optimization of organizational and staff structure and administrative procedures in courts;
- improving the infrastructure of the courts;
- creation of a balanced scorecard;
- determination of the optimal model of ship financing, based on the needs of society and others.
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No |
Stages |
Timing |
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Start |
Ending |
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Stage 1: 2018 |
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1.2.2 |
Development of new qualification requirements, oriented on concrete functional duties of employees of the courts and managers |
July 2018 |
December2018 |
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1.3.1 |
Optimization of organizational-staff structure of the Department and its territorial bodies |
March 2018 |
August 2018 |
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1.3.2 |
New working processes of the courts directed by on their implification including decline of functional loads |
July 2018 |
December2018 |
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1.3.4 |
Creation of "Perfect court" model |
July 2018 |
December2018 |
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Stage 2: 2019 |
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1.2.1 |
Modification of assessment mechanism at the selection of court employees |
July 2018 |
December2019 |
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1.2.3 |
Development of training programs of initial training of court employees and courses on enhancing the qualification of specialists and managers |
July 2018 |
December2019 |
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1.2.4 |
Inclusion at the budgetary costs of the Academy of justice the means on rise of qualifications of court employees |
July 2018 |
December2019 |
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1.2.5 |
Introduction of modern methods of HR- management (check list, KPI, system of motivation) |
July 2018 |
December2019 |
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1.3.5 |
Testing the model of "Perfect court" at pilot mode on the basis of one of district courts of Astana |
January 2019 |
October 2019 |
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1.4.1 |
Development map of the courts (Judicial map) |
July 2018 |
December2019 |
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1.3.6 |
Development of the law draft "On state judicial service" |
July 2018 |
December2019 |
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2.1.1 |
Development of methodology of assessment of funding sizes on the basis of the needs of citizens in receiving qualitative judicial services |
July 2018 |
July 2019 |
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Stage 3: 2020 |
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1.1.1 |
Development and introduction of system of balanced indicators of assessment effectiveness of judicial systems |
July 2018 |
July 2020 |
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1.3.3 |
Exception of authority of chairpersons of local courts functions related with judicial administration |
July 2018 |
December2020 |
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1.4.2 |
On the basis of the court maps (Judicial map) enlargement of local courts by their confluence |
January 2019 |
December2020 |
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1.4.3 |
Ensuring of capital repair/introduction at exploitation of new court buildings (in providing of sufficient financing) |
July 2018 |
December2020 |
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1.4.4 |
Optimization of processes ensuring the logistical supply of the courts |
July 2018 |
December2020 |
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2.2.1 |
Development of law draft On making changes at Budgetary code, directed at exception of funding limits for judicial system and determination of its sizes on the basis of the needs of citizens in receiving of qualitative judicial services |
July 2019 |
December2020 |
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No |
Name of restriction |
Description of restriction |
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1. |
Psychological barriers and suppression |
Interior fear to show initiative: psychological barrier, no leadership support, group suppression of the initiative of activists |
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2. |
No readiness to changes |
Managers of the bodies of judicial administration and judge do not want to leave "Ccomfort zone". Not ready to changes |
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3. |
Absence of expert support |
Absence of expert support can entail change of the terms of implementation of the Program |
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4. |
Counteraction from MNE and MF |
Counteraction of the Ministries of Finance and the National Economy to the change of funding system of judicial branch of power |
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No. |
Name of assumptions |
Description of assumptions |
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1. |
Reliability of data |
Security authenticity of statistical data |
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2. |
Withdrawal of constraints of funding |
Legislative withdrawal of limitations of funding of judicial system |
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3. |
Competent specialists |
Involvement of competent specialists, study of international experience |
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4. |
Interaction with interested state bodies and civil society |
Harmonization of projects of legal acts from interested state bodies, involvement of public to discussing the existing problems and ways of their solutions |
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5. |
Sufficient funding |
Sufficient financing, as well as the procedures of public procurement |
